Simply browse our collections, select your favourite pieces, choose your preferred size and add them to your shopping bag. Once you're ready, proceed to checkout and follow the steps to complete your purchase.

We accept the payment methods displayed at checkout. Available options may vary depending on your location.

We aim to process orders as quickly as possible. If you wish to make a change or cancel your order, please contact us immediately. Once an order has been processed or shipped, changes may no longer be possible.

First, check your spam or junk folder. If you still can't find your confirmation email, please contact us with the email address used at checkout and we'll be happy to assist you.

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information. You can use this link to follow your package.

We currently ship to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Available shipping destinations can be viewed at checkout.

Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times are displayed during checkout and may vary depending on the destination and carrier.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Once your order has been dispatched, you'll receive an email with a tracking link. Please allow some time for the tracking information to become active.

If you entered an incorrect shipping address, please contact us as soon as possible. We cannot guarantee changes once your order has been processed or shipped.

If your order hasn't arrived within the estimated delivery timeframe, please check your tracking information first. If you need further assistance, contact us with your order number at contact@jakkalabels.com.

International orders may be subject to customs duties, import taxes or additional fees depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

You can register your return within 14 days of receiving your order through our Shopify Return Portal. Once registered, your return must be shipped back within 14 days.

Items must be returned unworn, unwashed and in their original condition, with all original tags attached.

All returns must be registered through our Shopify Return Portal.

Simply enter your order details, select the items you wish to return and follow the instructions provided in the portal.

Return shipping costs are the responsibility of the customer, unless the item received is faulty or incorrect.

Once we have received and inspected your return, you'll receive an email confirmation. Approved refunds will be issued to your original payment method within the legally required timeframe.

We currently recommend returning your original item through our Return Portal and placing a new order for your preferred size or colour. Availability is subject to stock.

Sale items can be returned under the same return conditions as other products, unless a specific legal exception applies. Your statutory consumer rights remain unaffected.

We're sorry if something isn't right with your order. Please contact us with your order number and photographs of the issue. We'll look into it and help resolve the situation.

You can find the size guide in the footer. We recommend comparing the measurements with a garment you already own to help find your preferred fit.

Some pieces may return, while others are part of limited collections. Follow us on Instagram or subscribe to our newsletter to stay updated on upcoming releases and restocks.

To maintain the quality, shape and feel of your garments, always follow the care instructions on the product label.

We recommend washing your pieces inside out with similar colours and avoiding unnecessarily high temperatures.

Absolutely. Our collections are designed around the idea of mixing and matching. From zip-up hoodies and sweatpants to corsets, long sleeves, skirts and jorts, each piece is designed to work together in distinctive colourways.

Feel free to experiment and create combinations that reflect your own style.

Our fabrics are developed in collaboration with our factory. We carefully consider the fabric composition, quality, feel and colours to achieve the look and performance we envision for each collection.

Specific material compositions can be found in the individual product descriptions.

Jakka Labels® is a fashion brand focused on redefining the tracksuit. We bring together comfort, style and thoughtful design to create pieces that go beyond traditional everyday wear.

We believe the details make the difference. From developing our own fabrics to carefully considering every stitch, drawstring, silhouette and colourway, we're involved in every stage of the creative process.

Our collections are designed to bring a new perspective to tracksuit-inspired fashion.

For any questions or assistance, you can reach us through our Contact page or email us at contact@jakkalabels.com.

We'll be happy to help.