01. ORDER PROCESSING

Orders are processed within 1–2 business days after payment has been received.

Please note that orders placed during the weekends or public holidays will be processed on the next business day.

02. SHIPPING METHODS & DELIVERY TIMES

We ship our orders using PostNL.

Estimated delivery times:

- The Netherlands: 1–2 business days

- Belgium: 2–3 business days

- Germany: 2–4 business days

- Other European countries: 3–7 business days

Delivery times are estimates and may vary due to circumstances beyond our control.

03. SHIPPING COSTS

Shipping costs are calculated at checkout and depend on your delivery location and selected shipping method.

Any applicable free shipping offers will be displayed in our store.

04. TRACK YOUR ORDER

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can use this tracking link to follow your package through the PostNL website.

05. DELAYED OR LOST PACKAGES

Although we do our best to ensure timely delivery, occasional delays may occur.

If your package has not arrived within the expected delivery timeframe, please contact our customer service team. We will be happy to assist you.

06. INCORRECT SHIPPING ADDRESS

Please make sure your shipping details are correct before completing your purchase.

If you notice an error, contact us as soon as possible. Once an order has been shipped, we may no longer be able to change the delivery address.

07. INTERNATIONAL SHIPPING

For international orders, delivery times may vary depending on the destination country and local postal services.

Additional customs duties or import taxes may apply and are the responsibility of the customer.

08. NEED HELP?

For any questions regarding shipping or your order, please contact us at:

contact@jakkalabels.com

JAKKA LABELS®